Frequently Asked Questions
Everything you need to know about your Kijimea shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these to your favorite existing garments for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your package's journey.
Are your materials sustainably sourced?
At Kijimea, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our collections to minimize our environmental footprint.